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Payment Policy
We accept all PayPal Payment Method, Credit Card Payment through Authorize.net, Money Order, and Personal Check
• PayPal: Simple, Easy, Quick Checkout
• Pay with Credit Card directly on Authorize.net
- We accept VISA, MASTER, Discover, and American Express.
• Money Order and Personal Check
- Please make checks payable to TOP LIGHTING
- Send your payment to
TOP LIGHTING
Attn: PartySaving.com
405 S Wanamaker Ave.
Ontario CA 91761
- Also enclose following information with your payment
1. Item No.:
2. Quantity:
3. Your Name, Phone Number, Shipping Address, and Email Address
- We will ship your item as soon as possible after your payment is cleared. It takes normally 4-5 business days
Shipping Policy
• Pick-ups must be pre-arranged over phone or e-mail.
• All items will be shipped to the address on PayPal account or Shipping address you entered during check-out. If you like to ship to a different address, please contact us prior to purchase of any item.
• All items with a Notification of Payment received by 8 AM PST Monday through Friday will be shipped on the SAME DAY. Items that are paid after 8 AM PST will be shipped the next business day.
• Orders are processed Monday through Friday. Shipments will NOT be made and delivered on Saturdays, Sundays, and major Federal Holidays.
• All items will be shipped by USPS or UPS Ground for US continental 48 states. Shipping to Hawaii, Alaska, Puerto Rico, Canada, and Mexico is available on select products for an extra charge, so please contact savingtosaving@PartySaving.com for shipping rates to those locales.
• Orders shipped to destinations outside the U.S. are subject to all applicable customs charges which will be in addition to your order. These charges are collected C.O.D. by UPS or USPS.
•  We CANNOT ship to P.O Box, APO, and FPO.
• • In stock items will be shipped within 2 business days. You will be contacted by e-mail if your order cannot be completed within 10 days.
• UPS Next Day Air delivery service is available at an additional cost. UPS Next Day Air service is based on the date your order is filled, not the date your order is placed. Orders are filled in 48 hours and shipped via UPS Next Day Air.
• USPS or UPS tracking number will be sent to your email address on PayPal or your invoice automatically when items are shipped out.
• • If you have any further questions concerning our shipping rates or policy contact our customer service department at 1-909-786-4154 or e-mail us PartySaving@PartySaving.com
Return Policy
PLEASE READ THIS SHIPPING POLICY VERY CAREFULLY BEFORE YOU PURCHASE ANY OF OUR ITEMS.
Below is our policy on damaged freight merchandise
This simply protects you, the buyer, and us, the seller.
Replacement and Return
We offer a 30-days Standard Return Policy on our PartySaving.com orders.
• In the unlikely event, you receive a product that is incorrect, missing parts, or damaged we will send replacements with no charge after company’s inspection
• Please email us at PartySaving@PartySaving.com to discuss the issue. Replacements generally leave the warehouse within 24 business hours after company’s inspection.
• To return all defective or non-defective items, customer has to claim RMA number within 7 days of receipt of the package, and items must be in original condition it was shipped.
• Most of our products are offered with free shipping, meaning shipping has been included in the price to provide you with the total cost of the order.
• ALL RETURNS for refund of any item sold by PartySaving.com will be charged a 10~20% of the product price for a restocking fee, and we will NOT refund any of the original or return shipping costs. If the customer misses shipping carrier's multiple delivery attempts or decides to refuse package delivery, amount of refund will be the original merchandise price less 10% restocking fee without any shipping costs.
• Return processing time generally takes a few weeks
• No returns will be accepted for the following conditions:
- Returning the items without a Order Confirmation Number
- The product has been used, hung or modified
- Items from custom order specifically requested by the customer
- Volume order totaling more than $ 500.00
- Purchase order for light bulbs alone do not qualify for returns
• All credit will be placed on PayPal or the credit card used for the original purchase. Allow 1 - 2 billing cycles for the credit to appear on your (online) statement.
• We would like to state that PartySaving.com does not make profits on customer returns. Our supplier charge us restocking fee for returns and there are shipping charges that PartySaving.com incurs. The 10~20% restocking fee covers only part of the cost that we incur. For more information, please contact us.
• • Please note that failing to return the defective item will result in a charge of both defective and replacement items to your account.
Order Cancellation
• Unshipped items can be cancelled free without any notice as long as the item was neither manufactured nor customized specifically for the customer. Please contact us immediately if you would like to cancel your order.
• If you package has already been shipped, you will be responsible for returning the UN-OPENED package, even if the package is shipped prior to the "Expected Ship Date" on your order status. Credit will be issued upon receipt of product. The credit amount will be the full amount charged LESS 10~20% to help cover part of the cost that PartySaving.com incurs.
Privacy Policy
This privacy notice discloses the privacy practices for the www.PartySaving.com. This privacy notice applies solely to information collected by this web site.
It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared
2. What choices are available to you regarding the use of your data.
3.The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We have access to/collect information that you voluntarily give us via email or other direct contact from you, and we also collect (non-personal) information via cookies.
Like many Web sites, the www.PartySaving.com Web site uses cookies or sessions. They are data files that are stored on your computer. They contain identification information that enables us to see how our users are interacting with our site and how frequently they are returning.
Cookies or Sessions do not contain any personally identifiable information.
We use cookies or Sessions for the benefit of our users. These let us know if we have repeat visitors (a strong indication of happy consumers) and if we are delivering a quality product to our consumers. We also use cookies to identify which sites our repeat visitors are coming from, so that we can place more of our online advertising on these sites.
If you do not want to accept cookies or sessions from www.PartySaving.com's or other sites, your browser software should allow you to not accept cookies. Look in the Preferences (Netscape) or Internet Options (Microsoft Internet Explorer) feature to do this.
We will use your information to respond to you, regarding the reason you contacted us. We will not share, sell or exchange your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security Policy
We take precautions to protect your information. We keep all data that you provide to us secure.
Our checkout, orders, etc., are secure, encrypted with 128 bits encryption software, the strongest currently available.
For your security and comfort, The www.PartySaving.com. has partnered up with Paypal, Authorize.net, and Godaddy.com for handling all our online payment services. Paypal, Authrize.net, and Godaddy.com use state-of-art encryption software, so your data will be securely transmitted and handled (also 128 bits encryption). When you pay us using Paypal or Authorize.net, your credit card number will not be given to us..
Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at PartySaving@PartySaving.com.
Terms & Conditions
PartySaving.com All Rights Reserved
The policies, terms and conditions set forth throughout the store govern PartySaving.com.
• We are committed to the satisfaction of our customers and strive to provide a high level of service and excellence. Please take a moment to read over
our Terms & Conditions before purchase, and please contact us at PartySaving@PartySaving.com for further questions and requests for our assistance.
• • PartySaving.com reserves all rights to make changes to this store and these terms and conditions at any time without notification. We appreciate your attention and agreement to our Terms & Conditions and all our policy.
Copyright and Legal Issues
All contents, such as logos, icons, graphical images, text, data compilation, and intellectual properties on this site, are copyrights of PartySaving.com or its content suppliers. PartySaving.com respects the intellectual property of others, and we ask our users to do the same. It is only for the purpose of shopping on this site or placing an order on this store that allows you to use the content of this store. Please do NOT copy, reproduce, modify, republish, or upload any materials from this store by any means without a written permission from PartySaving.com.
Warranty
PartySaving.com warrants, subject to the conditions and restrictions, that each defective item in function and workmanship in materials manufactured and sold by PartySaving.com shall be inspected by PartySaving.com and then replaced with the same item at no cost from the time of manufacture to the time specified below. For all non-defective and defective goods, orders should be notified to us within 7 days of receipt of the packages. Please note that failing to return the defective item will result in a charge of both defective and replacement items to your account.
| Item |
30 Days Warranty
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1 Year Manufacturer Extended Warranty
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Remark
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Home Fun & Party Goods
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O
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O
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Inflatable Bounce: 30 days
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• Some restrictions may be applied. For detail information, please see our policy page.
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